UNDERSTANDING CANADA POST’S CORPORATE CATCHPHRASES: A GUIDE TO TRANSLATING WHAT YOU ARE TOLD TO WHAT IT REALLY MEANS

If you do not fully understand Canada Post’s Corporate-speak, it’s ok.  It is a difficult language to understand, full of nonsense and misdirection.  Even the most seasoned CUPW member can fall prey to taking it literally.  To try and help translate, here are some common phrases and what they really mean.

“The Union agreed to ______”-   Most times, this means that we did not agree to whatever is being said. If they say this, ask them who in the Union agreed.

“The Union Consulted on this”- This one is tricky.  Chances are we may have consulted, but it does not mean that we agreed.  Most times we disagree after consultation.  Sometimes we have a compromise.  It is very rare that we are in full support of .

“LJHSC agreed to this”- Again, this one sometimes has a kernel of truth.  Sometimes the kernel of truth is interpreted in a way that benefits management, not in the spirit on the committee.  Also remember, just because it was brought up in LJHSC meetings it does not mean CUPW agreed on it.  You can always take a look at the posted minutes or ask management to produce the minutes.

“I’m giving you a direct order”- Unfortunately, this one is clear and you should do as directed unless doing so would put yourself or someone else in immediate danger.  What is missing is that you should see a shop steward after as there is a good chance the order violates the collective agreement and you may have a grievance.

“Health and Safety is our top priority”- This means their insurance rates are going up and they want to cut that cost.  This also does not apply when volumes are high, or when householders need to be compressed.

“Operational Requirements”– Usually it means that they don’t know why they are directing you the way they are, but they’re blindly doing it anyways.  Also, this is generally the precursor to breaking the Collective Agreement.

“Canada Post is losing money”– Read as: Canada Post has been spending like a drunken sailor on new buildings, vehicles and technology all in one fiscal year so they can cry poor to the public right before negotiations.

This is just a quick snapshot of how to interpret the corporate language of Canada Post.  If you are not sure of how to interpret what management says, don’t hesitate to reach out to a shop steward or one of your local executives.  We’d be happy to help decipher!  Remember: If it doesn’t sound right, it likely isn’t.

Giddy up!

Bryan ” Cowbry” Schuck 3rd Vice President.